I am a data scientist, math modeler, theoretical physicist, and computational biologist. I was an Acting Assistant Professor of UW Bioengineering and now I am transitioning into a career in data science through the Insight Data Science Fellowship Program. As an Insight fellow, I consulted a startup company to provide an actionable insight on their SaaS (Software as a Service) business analytics product. As a consultant, I identified customer segments that can be targeted to enhance customer retention and I provided personalized prediction on how likely individual customers will be more engaged with their companies by being contacted (intervened). The prediction was based on random forest classification.